Shipping Policy

Last Updated: June 2026

Basai Foods delivers products across India.

Processing Time

Orders are typically processed within:

  • 1–2 Business Days

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Timeline

Estimated delivery time:

  • Andhra Pradesh & Telangana: 2–5 Business Days
  • South India: 3–7 Business Days
  • Rest of India: 4–10 Business Days

Delivery timelines may vary depending on location, weather conditions, courier operations, and unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Free shipping promotions may be offered periodically.

Order Tracking

Customers will receive tracking details via email or SMS once the order is dispatched.

Delivery Issues

If an order is marked delivered but not received, customers must notify Basai Foods within 48 hours.