Privacy Policy

Last Updated: June 2026

Welcome to Basai Foods. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how Basai Foods collects, uses, stores, and protects your information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Mobile Number
• Email Address
• Shipping Address
• Billing Address
• Payment Information (processed securely through payment gateways)

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Inform you about new products, offers, and promotions
• Prevent fraud and unauthorized activities
• Comply with legal obligations

3. Payment Security

Basai Foods does not store your complete payment card details. Payments are processed through secure third-party payment providers that comply with industry security standards.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance shopping experience

You may disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Payment processing providers
• Shipping and logistics partners
• Technology and website service providers
• Government authorities when required by law

All third-party partners are required to protect your information appropriately.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet-based system can be guaranteed to be 100% secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send updates regarding:

• New product launches
• Discounts and offers
• Company announcements

You may unsubscribe at any time using the unsubscribe link or by contacting us.

8. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of your personal information, subject to legal requirements

10. Third-Party Links

Our website may contain links to third-party websites. Basai Foods is not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

Basai Foods reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

12. Contact Information

For any questions regarding this Privacy Policy, please contact:

Basai Foods
Gollapalem, Inkollu Mandal
Bapatla District, Andhra Pradesh, India

Email: sales.basaifoods@gmail.com